1. How does the patch system work?
Every Hahaha garment comes with a hook-and-loop patch zone built into the fabric. Your child simply presses a patch onto the zone, and it stays put. When they want to switch it up, they peel it off and attach a different one. No sewing, no ironing, no tools needed.
Kids as young as 3 can do it themselves, which is kind of the point. One hoodie can look completely different on Monday than it did on Friday. Same jacket, new personality.
2. Do patches come off in the wash?
Always remove patches before washing — that's true for any hook-and-loop garment. The patch closure on the garment itself is engineered for thousands of cycles and holds firm through machine wash cold, gentle detergent, low tumble dry. The patches themselves are spot-clean or hand-wash as needed. If you leave patches on through a wash, they may stick more aggressively to the loop side and fray the embroidery faster, but the garment closure won't degrade.
3. How many patches fit on each garment?
Every Hahaha garment has one primary patch zone sized for our standard 4" patches. You can layer smaller patches or stack shapes from collection packs, but think of it as one featured patch at a time. The fun isn't fitting 10 patches on a hoodie — it's how often your kid swaps them out as their mood changes.
4. What's the difference between "organic cotton" and GOTS-certified organic cotton?
This is the question we wish more parents would ask.
"Organic cotton" only describes how the cotton was grown. It says nothing about what happened after harvest. That same organic cotton can still be bleached with chlorine, dyed with heavy metals, and treated with formaldehyde-based finishes. None of that has to be disclosed.
GOTS (Global Organic Textile Standard) certification checks the entire supply chain, from farm to finished garment. No toxic dyes. No formaldehyde. No heavy metals. Every facility is audited. Every step is verified.
Our GOTS Transaction Certificate number is GOTS-CUC-03-TC-1033552. You can verify it yourself on the GOTS public database. That's 38,080 kg of certified organic cotton, fully traceable.
As toxicologist Dr. Yvonne Burkart puts it: "Organic cotton only describes how the cotton was grown, not what happened after harvest."
5. What is OEKO-TEX Standard 100 and why does it matter?
OEKO-TEX Standard 100 is an independent testing certification that screens fabrics for over 350 harmful substances, including chemicals that aren't even regulated yet.
Here's why it matters for kids specifically: a child's skin is about 30% thinner than an adult's. That means it's more permeable and more absorbent. Chemicals on clothing don't just sit there. They can transfer to the skin and, in some cases, into the bloodstream. And because children's livers and kidneys are still developing, their bodies don't detoxify as efficiently as ours do.
OEKO-TEX tests for what's actually in the finished fabric, not just what's supposed to be there on paper.
6. Are the patches safe for young children?
Yes. Our patches are designed for kids ages 3 and up.
The patches are securely constructed with no small parts that could detach. The hook-and-loop backing is soft on the loop side (the part that touches the garment) and the patches themselves are made to the same safety standards as our garments.
That said, as with any children's product, we recommend adult supervision for the youngest kids during patch play.
7. What sizes do you offer and how do they run?
We offer five sizes: 3-4Y, 5-6Y, 7-8Y, 9-10Y, and 11-12Y.
For reference, these translate roughly to standard US sizing:
- 3-4Y = 4T
- 5-6Y = 5/6T
- 7-8Y = Youth Small (YS)
- 9-10Y = Youth Medium (YM)
- 11-12Y = Youth Large (YL)
Our garments have a relaxed, streetwear-inspired fit. They're designed for movement, play, and layering. If your child is between sizes, we generally recommend sizing up for room to grow.
Check our size guide for detailed measurements. If you're still unsure, reach out to us. We'd rather help you get the right size the first time.
8. How do I wash and care for Hahaha garments?
Remove the patches before washing.
Machine wash cold with like colors. Use a gentle, fragrance-free detergent. We recommend skipping fabric softeners and dryer sheets entirely. They coat fabrics with synthetic chemicals that defeat the purpose of choosing clean materials in the first place.
Tumble dry low or hang to dry. Our garments are pre-washed during production, so shrinkage is minimal.
For patches, spot clean or hand wash as needed.
One thing that surprised us: because GOTS-certified cotton hasn't been chemically treated for "wrinkle resistance," it may wrinkle more than conventional kids' clothes. That's actually a good sign. It means there's no formaldehyde finish on the fabric.
9. Where are your products made?
Every Hahaha garment is 100% made in Los Angeles, California. We work with Euphoric Colors, a local manufacturer, and use USA-grown organic cotton.
This isn't just a feel-good detail. Local manufacturing means we can visit the facility, maintain quality control, and build real relationships with the people making your kids' clothes. It also means a significantly smaller carbon footprint than shipping fabric and garments across the globe.
When we say "Made in LA," we mean cut, sewn, dyed, and finished here. Not just tagged here.
10. What is your shipping policy?
We ship from Los Angeles, Monday through Saturday.
Orders placed by 2:00 PM PST are typically processed within 1-2 business days. During peak seasons like holidays and back-to-school, we operate 7 days a week and most orders ship next day.
Domestic shipping (US): We use USPS Priority Mail, First Class, and UPS Ground. Expedited options like UPS Next Day Air are available at checkout.
International shipping: We ship to most countries using DHL Express, UPS Worldwide, and USPS International options.
Free shipping on US orders over $149. Under that, shipping is calculated at checkout based on your location and items. No hidden fees.
Local pickup is available at our Los Angeles headquarters if you're nearby.
Every order includes tracking. You'll get an email the moment it ships.
11. What is your return and exchange policy?
We offer free returns AND exchanges within 14 days of delivery on US orders. No restocking fee, free return shipping.
How it works:
- Log in at accounts.hahaha.la with your order email
- Pick the item, choose refund or exchange, and submit in a few clicks
- We email you a prepaid return shipping label
- Once we receive your return, we issue the refund or ship your exchange
To qualify:
- Item must be unworn, tags attached, in original packaging
- You have 14 days from delivery to start the return
- US orders only for free returns
International orders: returns and exchanges are case-by-case. Email hello@hahaha.la with your order number and we'll work it out.
Learn more on our Shipping Policy page.
12. Why are Hahaha products priced higher than typical kids' clothes?
Because what's inside them is fundamentally different.
Most kids' clothing is made overseas with conventional cotton that's been treated with chemical dyes, synthetic softeners, and finishes like formaldehyde (yes, the embalming chemical) to resist wrinkles or stains. It's made quickly and cheaply, and the true cost is hidden in what it does to the environment, the workers, and potentially your child's skin.
Hahaha garments are:
- 100% GOTS-certified organic cotton (the highest global textile standard)
- OEKO-TEX Standard 100 tested for 350+ harmful substances
- Made entirely in Los Angeles with USA-grown cotton
- Designed with interchangeable patches so one garment does the work of many
You're not paying for a logo. You're paying for verified materials, ethical manufacturing, and a product designed to last through multiple kids, not multiple shopping trips.
Product Page: Clothes
For Garment Pages (Hoodies, T-Shirts, Zip-Ups, Joggers, Shorts)
How does the patch system work? Press any Hahaha patch onto the hook-and-loop zone. When they want to switch, peel it off and attach a different one. Kids as young as 3 can do it themselves.
Do I need to remove patches before washing? Yes. Peel off patches before washing. The garment's hook-and-loop zone handles regular machine washing just fine. Patches should be spot-cleaned or hand-washed.
What if I order the wrong size? We offer exchanges within 14 days of delivery. Item must be unworn with tags attached. Email hello@hahaha.la and we'll send you a shipping label.
For Patch Pages
Will patches work on all Hahaha garments? Yes. Every Hahaha hoodie, t-shirt, zip-up, and jacket has the same hook-and-loop zone. All patches are compatible.
How do I care for patches? Remove before washing garments. Spot clean or hand wash patches as needed. Don't machine wash or tumble dry patches.
Can I exchange patches? Patches are final sale. If something arrives damaged or defective, contact us at hello@hahaha.la within 14 days and we'll replace it.
13. Do you offer bundle discounts?
Yes. Build any 2+ pieces and you'll automatically unlock a tiered discount + a free Surprise Patch Pack at checkout:
- Duo (2 pieces): 10% off + 1 free patch pack
- Trio (3 pieces): 15% off + 1 free patch pack
- Sibling Set (4+ pieces): 20% off + 2 free patch packs
Bundles are cross-category, so you can mix tees, hoodies, zip-ups, shorts, and joggers in any combination. Discounts apply automatically when the qualifying items hit your cart.